Refund & Exchange Policy
SAFETY FIRST
We are committed to ensuring a 100% Purchase Protection to customers by offering them genuine products, robust & secure payment gateways and easy returns for items purchased on avantikafashion.com
EASY RETURNS
Looking at returning/exchanging your product? It’s simple. You have to raise a return request within 7 days of delivery of the product.
HOW CAN I RAISE A RETURN REQUEST?
Please reach out to support@avantikafashion.com within 7 days of order delivery. Our customer support team will get back to you within 48 hours of receiving the request.
Within A 3 Days After 3 Days Customer Are Not Eligible For Any Type Of Refund / Return.
- In Case If You Received A Wrong Or Defective Product From Our Side Than We Can Only Refund You
( To Eligible For Refund Amount Customer Must Be Have Pre-opening Video )
If You Received A Wrong Product From Our Side For Claim You Must Be Send a Pre-Opening Video Within A 24 Hours If Your Not Able To Provide Pre-opening Video of Wrong Product/Parcel We Can Not Pass Your Claim For Wrong Product..!
The refund will be initiated within 48 hours of approval from the returns team. The refund takes between 3 to 5 working days to reflect in your account.
You Have To Agree To Our Return Policy Before You Purchases Any Product From Our Store.
CAN I GET AN EXCHANGE FOR THE PRODUCTS PURCHASED ON SALE/OFFER?
Yes, Products purchased during sale/offer will be eligible for an exchange.
Reach out to our customer support team for further assistance. Call us on +918160636935 or WhatsApp us.
Note- We Are Not Offer Any Type Of Reverse Pickup Service From Our Side In Both Case You Have To Courier Parcel At Our Warehouse Address.
( 205, 2ND Floor, Anupam The Business Hub, Nr. Yogi Chowk, Punagam, Surat-395006. )
* The Product Should Have The Original Packaging And Tags In Place. Items without The Original Tags Will Not Be Accepted.
* Sarees With Fall And Edging Would Not Be Accepted For Return Or Exchange.
* Customized Products Cannot Be Returned Or Exchanged
* Products Bought During Sale Are Non-refundable
* We Will Offer Only 1 Time Replacement / Return
* Order Cancellation *
Cancellation of your order is only possible if the order is not dispatched from our warehouse. For cancellation Of
pre-paid order We will deduct cancellation charge As per product amount.
Once We Received Your Product At Our Warehouse Your Product Will Be Sent For ( Qc ) Quality Cheek After Verify Your Parcel From Our Side We Will Prosed Your Request As Well .
Disclaimer: Model Images Are Only Representative. Slight Variation In Color, Fabric & Work Is Possible Due To Lightings & Flash While Photo Shoot.
Note : Decoration Material Like Purse, Jewelry, And Any Other Accessory Showing In The Image Are Not Included With The Product Always Check Description Before Purchase.
Note: Any Dispute Arise Between The Parties, Only Surat Court Have Jurisdiction To Settle The Dispute.
HAPPINESS GUARANTEED
If you have a problem we will solve it. Just reach out to our customer support team. Call us on +918160636935 or WhatsApp us.