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Refund & Exchange Policy

SAFETY FIRST

We are committed to ensuring a 100% Purchase Protection to customers by offering them genuine products, robust & secure payment gateways and easy returns for items purchased on avantikafashion.com 

EASY RETURNS

Looking at returning/exchanging your product? It’s simple. You have to raise a return request within 7 days of delivery of the product.

HOW CAN I RAISE A RETURN REQUEST?

Please reach out to support@avantikafashion.com within 7 days of order delivery. Our customer support team will get back to you within 48 hours of receiving the request.

Within A 3 Days After 3 Days Customer Are Not Eligible For Any Type Of Refund / Return.

  1. In Case If You Received A Wrong Or Defective Product From Our Side Than We Can Only Refund You
    ( To Eligible For Refund Amount Customer Must Be Have Pre-opening  Video )
    If You Received A Wrong Product From Our Side For Claim You Must Be Send a Pre-Opening Video Within A 24 Hours If Your Not Able To Provide Pre-opening Video of Wrong Product/Parcel We Can Not Pass Your Claim For Wrong Product..!

The refund will be initiated within 48 hours of approval from the returns team. The refund takes between 3 to 5 working days to reflect in your account.

You Have To Agree To Our Return Policy Before You Purchases Any Product From Our Store.

CAN I GET AN EXCHANGE FOR THE PRODUCTS PURCHASED ON SALE/OFFER?

Yes, Products purchased during sale/offer will be eligible for an exchange.
Reach out to our customer support team for further assistance. Call us on +918160636935 or WhatsApp us.

Note- We Are Not Offer Any Type Of Reverse Pickup Service From Our Side In Both Case You Have To Courier Parcel At Our Warehouse Address.
205, 2ND Floor, Anupam The Business Hub, Nr. Yogi Chowk, Punagam, Surat-395006. )

* The Product Should Have The Original Packaging And Tags In Place. Items without The Original Tags Will Not Be Accepted.

* Sarees With Fall And Edging Would Not Be Accepted For Return Or Exchange.

* Customized Products Cannot Be Returned Or Exchanged

* Products Bought During Sale Are Non-refundable

* We Will Offer Only 1 Time Replacement / Return

* Order Cancellation *
  Cancellation of your order is only possible if the order is not dispatched from our warehouse. For cancellation Of
  pre-paid order We will deduct cancellation charge As per product amount.

 

Once We Received Your Product At Our Warehouse Your Product Will Be Sent For ( Qc ) Quality Cheek After Verify Your Parcel From Our Side We Will Prosed Your Request As Well .

Disclaimer: Model Images Are Only Representative. Slight Variation In Color, Fabric & Work Is Possible Due To Lightings & Flash While Photo Shoot.

Note : Decoration Material Like Purse, Jewelry, And Any Other Accessory Showing In The Image Are Not Included With The Product Always Check Description Before Purchase.

Note: Any Dispute Arise Between The Parties, Only Surat Court Have Jurisdiction To Settle The Dispute.

HAPPINESS GUARANTEED

If you have a problem we will solve it. Just reach out to our customer support team. Call us on +918160636935 or WhatsApp us.